In Organizational Settings, Empathy

question 95

Multiple Choice

In organizational settings, empathy:

• A)has both a cognitive and emotional component.
• B)decreases sensitivity to the external causes of an individual's own behavior and results.
• C)increases the likelihood of the fundamental attribution error.
• D)indicates any implicit biases you might have toward others.
• E)is similar to apathy.

Distinguish between various domains and elements of creativity relevant to management.

Appreciate the complexity of the decision-making process and the potential non-linear paths managers might follow.

Identify the advantages and disadvantages of group-aided decision making.

Understand the impact of mental locks on creativity and strategies to overcome them.

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Definitions:

Cheat

The act of acting dishonestly or unfairly in order to gain an advantage, especially in a game, examination, or competition.

Collusion

A secret or illicit cooperation or conspiracy, especially between parties to deceive or defraud others, often used in the context of businesses agreeing on prices.

Marginal Cost

The expenditure involved in the production of one more unit of a product or service.

Fixed Cost

Costs that do not vary with the level of output produced, such as rent, salaries, and insurance premiums.