Store #34 of CDA Hardware Associates Has Had Below Average

question 103

Essay

Store #34 of CDA Hardware Associates has had below average sales over the past few years.As head of franchise operations, you are concerned with the continued low sales volume.The store manager wants you to diagnose the problem and recommend possible causes.Use the MARS model of individual behavior and performance to provide four different types of reasons why employees at Store #34 might be performing below average.Provide one example for each type of explanation.

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Definitions:

Graduated And Reciprocated Initiatives

A strategy in conflict resolution where each party gradually reduces their antagonism in a step-by-step process.

Tension-Reduction

A psychological process where stress or tension is alleviated through various methods.

International Conflict

Disputes between countries, often involving military, economic, or diplomatic issues, that can escalate into war.

Conflict

A situation or issue characterized by a clash of opposing feelings, needs, or desires, often leading to tension or dispute.