Computer-Administered Telephone Surveys That Can Recognize Yes and No Answers

question 33

Multiple Choice

Computer-administered telephone surveys that can recognize yes and no answers spoken by respondents are of the _____ mode.

• A) automatic speech recognition
• B) voice recognition
• C) automatic entry
• D) touch-tone data entry
• E) record analysis

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Definitions:

Special Order

A customer request for a product or service that is not generally available or outside the business’s normal operations, often requiring special pricing or production considerations.

Capacity

The maximum level of output that a company can sustain to make a product or provide a service under normal conditions.

Activity-Based System

A method in accounting that allocates costs to specific activities based on their use of resources, aimed at providing more accurate cost information.

Non-Volume-Based Costs

Costs that do not vary directly with the volume of production or sales, often encompassing fixed costs like rent or salaries.