Which of the Following Is a Type of Monitoring Study

question 48

Multiple Choice

Which of the following is a type of monitoring study?

• A) Telephone interview
• B) Counting cars in a parking lot
• C) Mall-intercept interview
• D) E-mail survey
• E) All of the above

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Definitions:

Perceptual Objections

Objections based on subjective views, feelings, or misconceptions held by a potential customer that need to be addressed by a salesperson.

Trial Closes

Trial closes are techniques used in sales to gauge a potential buyer's interest or readiness to make a purchase through suggestive questioning or statements before making the final closing attempt.

Selling Point

A selling point is a unique feature or benefit of a product or service that makes it attractive to potential customers.

Negative Objection

A type of resistance or concern raised by a prospect that could potentially hinder a sale.