Customer Retention Rate Is Which of the Following Types of KPI

question 15

Multiple Choice

Customer retention rate is which of the following types of KPI?

• A) Employee performance
• B) Operational
• C) Customer
• D) Financial performance

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Definitions:

Social Classes

Categories within a society that are differentiated by aspects such as wealth, occupation, and ancestral lineage, often determining access to resources and opportunities.

Occupations

Various forms of employment or professions where individuals engage in specialized tasks to earn a living.

Lifestyles

The characteristic ways in which individuals or groups live, including patterns of social relations, consumption, entertainment, and dress, often associated with particular communities, periods, or locations.

Earnings

The amount of money that an individual or business receives in exchange for labor, products, or investments, typically measured over a certain period of time.