Reference: 03-01 A Supervisor Receives Regular Information About a Sales Employee's Performance

question 9

Essay

Reference: 03-01
A supervisor receives regular information about a sales employee's performance (e.g. sales volume, incomplete paperwork, etc.) and must complete a performance appraisal of the person's work. The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative. Moreover, the super relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.
-To what extent is halo effect a problem here?

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Definitions:

Bullwhip Effect

A phenomenon in supply chain management where small changes in demand at the consumer end cause larger magnifications in demand upstream.

Human Resource Supply

The availability of individuals with the skills and qualifications required to meet the labor needs of employers.

External Supply

Members of the workforce not currently employed by the firm, who are currently undergoing training, working for competitors, members of unions or professional associations, in a transitional stage, between jobs, or unemployed.

HR Professionals

Individuals or teams specializing in managing recruitment, training, performance, and well-being of employees within an organization.