When Managing Change,learning Interventions Should Be Used

question 2

Multiple Choice

When managing change,learning interventions should be used:

• A)to break routines that cause resistance to change.
• B)when incongruent organizational systems reinforce past behaviors and cause resistance to new behaviors.
• C)when employees resist change due to direct costs.
• D)in all change management activities.
• E)only when all other strategies have failed.

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