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Organizational Culture Is Not Directly Observable, but It May Be

question 68

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Organizational culture is not directly observable, but it may be loosely interpreted through visible artifacts.

Recognize the significance of the introductory and question approaches in engaging prospects.
Learn strategies for uncovering and addressing customer needs through sales approaches.
Understand the fundamental sales approaches and techniques used in selling products and services.
Identify the types of questions (situation, problem, implication, need-payoff) in the SPIN selling approach and their respective roles in the sales process.

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