The Main Difference Between B2C and B2B Is ___________

question 40

Multiple Choice

The main difference between B2C and B2B is ___________.

• A)Good interpersonal and communication skills are more important for B2C than for B2B
• B)B2B requires more supervision and performance evaluation
• C)Many of the goods and services sold by B2B salespeople are more expensive and technically complex than those in B2C
• D)B2B requires excellent knowledge of the products being sold
• E)B2C requires the ability to discover customer needs and solve their problems

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Definitions:

Online Services

Web-based applications and platforms that provide users with various services over the internet.

Connections

Relationships or links between people, places, or things, often facilitating the exchange of information or resources.

Brand Communities

Brand communities are groups of people united by their loyalty and emotional connection to a brand, often engaging together in discussions, events, and brand advocacy.

Brand Socializers

Individuals who actively promote and talk about a brand within their personal networks, often through social media platforms.