Prospective Customers Call a Toll-Free Number for More Information

question 3

Multiple Choice

Prospective customers call a toll-free number for more information.This is used to identify and qualify prospects and is considered ________________.

• A)Outbound telemarketing
• B)Database management
• C)Closing of the sale
• D)Follow-up
• E)Inbound telemarketing

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Definitions:

Pseudo Expectancy

False anticipation of psychological or physiological effects, often occurring in the context of placebo effects or drug interactions.

Miscarriage

A loss of pregnancy before the fetus can survive outside the womb, typically occurring before 20 weeks of gestation.

Somatic Symptom

A physical symptom that is thought to be caused, or exacerbated, by mental factors.

Illness Anxiety

A disorder characterized by excessive concern about having a serious illness, despite medical reassurance.