External Service Value Does Not Lead to _______________

question 50

Multiple Choice

External service value does not lead to _______________.

• A)Customer satisfaction
• B)Internal service quality
• C)Customer loyalty
• D)Revenue growth
• E)None of these

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Definitions:

Beneficiaries

Individuals or entities entitled to receive benefits or assets under the terms of a will, trust, insurance policy, or other financial instrument.

Auto Accident

An auto accident refers to a collision involving one or more vehicles, often resulting in property damage, injury, or death.

Permanently Disabled

A condition where an individual is unable to engage in any substantial gainful activity due to a physical or mental impairment that can be expected to result in death or has lasted or can be expected to last for a continuous period of not less than 12 months.

Guaranteed Insurability

An optional provision in an insurance contract that allows the insured to pay an extra premium initially in exchange for a guaranteed option to buy more insurance at certain specified times later on with no questions asked and no medical examination required.