When a Customer Cannot Make a Reasonable Evaluation of the Quality

question 44

Multiple Choice

When a customer cannot make a reasonable evaluation of the quality of a service even after use,it is said that the service possesses ______________ attributes.

• A)Experience
• B)Credence
• C)Search
• D)Focused
• E)None of these

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Definitions:

Cultures

The sum of attitudes, customs, and beliefs that distinguishes one group of people from another, passed through communication and imitation from one generation to the next.

Thin Bodies

Describes a physique characterized by low body fat and minimal muscle mass, often idealized in certain cultures and media portrayals.

Excessive Overeating

Consuming food in quantities significantly higher than nutritional requirements or normal eating patterns, often leading to health problems.

Personality Disorder

A type of mental disorder characterized by enduring maladaptive patterns of behavior, cognition, and inner experience, exhibited across many contexts and deviating markedly from those accepted by the individual's culture.