Exceeding Customer Expectations Is Often Referred to as ___________

question 11

Multiple Choice

Exceeding customer expectations is often referred to as ___________.

• A)Customer excellence
• B)Customer loyalty
• C)Customer essence
• D)Customer delight
• E)None of these

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Definitions:

Mortgage

A loan taken out by people to purchase a house.

Co-op

A cooperative, which is an organization owned and operated by its members who share the benefits.

Cooperative Corporation

A business entity owned and operated by a group of individuals for their mutual benefit, where profits and earnings are distributed among the members.

Shares

Represents units of ownership in a company or financial asset, giving the holder a portion of the corporation's earnings and assets.