Today Many Tangible Products Have a Component That Impacts the Customer's

question 28

Multiple Choice

Today many tangible products have a component that impacts the customer's satisfaction before and after the purchase.This component that complements the tangible aspects of the product is called __________.

• A)Physical aspects
• B)Supply chain
• C)Monetary characteristics
• D)Intangible characteristics
• E)Total emergence

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Definitions:

Termination

The act of ending or concluding something, such as a contractual agreement, employment, or a legal entity.

State Law

Laws enacted by a state government that apply within its specific geographic territory and are distinct from federal laws.

Procedures

Established methods or steps followed to complete a task or process.

Franchise Agreement

A contract between a franchisor and franchisee outlining the terms for operating a franchise business.