What Is a Group of People Who Respond to Users

question 63

Multiple Choice

What is a group of people who respond to users' questions?

• A) Online training
• B) Workshop training
• C) Help desk
• D) Corrective maintenance

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Definitions:

Choices

Options or alternatives available to an individual from which they must select or decide.

Brainstorming Procedures

A set of methods designed to generate creative ideas and solutions within a group through open and free-flowing discussion.

Group Leadership Skills

The ability to guide, direct, and influence the behavior and work of others towards accomplishment of specific goals in a group context.

Creative Ways

Innovative or imaginative methods and approaches used to solve problems, express ideas, or achieve objectives.