What Are Some of the Immediate Results Businesses Found from Using

question 325

Multiple Choice

What are some of the immediate results businesses found from using instant messaging?

• A) Quickly identify which employees are at their computers
• B) Easily hold simultaneous IM sessions with multiple people
• C) Resolve questions or problems immediately
• D) All of these choices

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Definitions:

Scripts

Preset sequences of actions or behaviors typically followed in specific situations.

Superficially Managed

Describes something managed with minimal effort or concern, often lacking depth or serious attention.

Vertical Conflict

A conflict that occurs between different levels within an organization, such as between managers and employees.

Goal Incompatibilities

Situations where objectives or desired outcomes of different stakeholders or components within a system conflict with each other.