Predictive Dialing Automatically Dials Outbound Calls and Forwards Answered Calls

question 25

True/False

Predictive dialing automatically dials outbound calls and forwards answered calls to an available agent.

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Definitions:

Company's Risk

Refers to the potential for loss or adverse effects on a company's financial health and operational performance, due to internal or external factors.

Stockholders' Equity

The residual interest in the assets of a corporation that remains after deducting its liabilities, representing ownership interest held by shareholders.

Net Income

The conclusive profit figure for a company after all taxes, costs, and expenses are subtracted from its aggregate revenue.

Office Supplies

Consumable items such as pens, paper, staplers, and other materials that are used in an office setting for daily operations.