When Choosing the Best Channel for Your Message, You Should

question 5

Multiple Choice

When choosing the best channel for your message, you should consider the importance of the message, the necessity of a permanent record, the cost of the channel, the degree of formality desired, the confidentiality and sensitivity of the message, and

• A) the amount and speed of feedback and interactivity required.
• B) the ability of the channel to showcase your technical expertise.
• C) your own communication channel preferences.
• D) the ability of the channel to make your company look cutting edge.

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Definitions:

Goodwill Messages

Communications intended to foster positive relationships, offering good wishes, congratulations, or sympathies.

Handwritten Note

A personal message written by hand, often considered more thoughtful than digital communications.

Block Letter Style

A format for letters and documents where all text is aligned to the left margin and paragraphs do not have first line indents, often using a simple and clear font.

Ragged-Right Margins

A text layout style where the lines of text are not uniformly aligned on the right margin, giving a staggered, or "ragged," appearance.