Business Letters Are Preferred Over E-Mail When a Permanent Record

question 69

True/False

Business letters are preferred over e-mail when a permanent record is required, when a message is confidential, when formality is necessary, and when a message requires a persuasive, well-considered presentation.

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Definitions:

Unused Capacity

The available production or service ability that goes unused or is not utilized to its full potential.

Number of Employees

The total count of individuals employed by a business, including part-time and full-time staff.

Time-Driven Activity-Based Costing

An approach to activity-based costing that assigns resource costs directly to products or services based on the precise time those activities use.

Order Fulfillment Department

A functional division within a company responsible for processing customer orders and ensuring the delivery of products or services.