Messages Explaining Instructions Will Be Most Readable If You

question 2

Multiple Choice

Messages explaining instructions will be most readable if you

• A) divide the instructions into steps and list the steps in the order in which they are to be performed.
• B) the steps are arranged vertically with numbers.
• C) begin each step with an action verb using the imperative (command) mood rather than the indicative mood.
• D) All of these choices.

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Definitions:

Default Rate

The percentage of borrowers who fail to repay their loans or meet contractual obligations.

Monthly Interest Rate

The percentage of an amount of money which is charged or paid as interest for one month.

Restocking Costs

The expenses associated with replenishing inventory or goods in a business after sales or usage.

Order Cost

The total expenses associated with placing an order for goods or services, including procurement, delivery, and handling fees.