When a Company Sells a Product but Does Not Follow

question 79

Multiple Choice

When a company sells a product but does not follow up in any way is a(n) _____ relationship.

• A) primary
• B) basic transactional
• C) reactive
• D) accountable
• E) proactive

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Definitions:

Leader-member Exchange Theory

A theory suggesting that leaders develop unique relationships with each member of their team, which can affect the team's dynamics and performance.

Out-group Members

Individuals within an organization or group who are not part of the dominant coalition or inner circle, often feeling marginalized.

Organizational Commitment

The psychological attachment or loyalty an employee feels toward their organization, often reflecting in their willingness to put in effort on behalf of the organization.

Leader-member Exchange Theory

A leadership theory that focuses on the quality of the relationship between leaders and followers, emphasizing that differing types of relationships within a team can affect its dynamics and productivity.