Managers Can Use Information Systems to Heavily Influence OM Decisions

question 61

Multiple Choice

Managers can use information systems to heavily influence OM decisions including: productivity,costs,flexibility,quality,and customer satisfaction.

• A) productivity, profits, flexibility, quality, and customer satisfaction.
• B) productivity, costs, flexibility, quality, and customer satisfaction.
• C) productivity, costs, flexibility, quantity, and customer satisfaction.
• D) productivity, profits, flexibility, quantity, and customer satisfaction.

Calculate and interpret the accounting rate of return on an investment.

Understand and apply net present value (NPV) and investment decision rules in selecting investment projects.

Evaluate the financial impact of decision alternatives in special scenarios such as scrapping or rebuilding units.

Utilize the internal rate of return (IRR) and profitability index in comparing and selecting projects.

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Definitions:

Impact On Us

The effects or consequences of an event, action, or decision on individuals or groups.

Guilt

A feeling of having done something wrong or failed in an obligation.

Embarrassment

A feeling of self-consciousness, shame, or awkwardness experienced in socially uncomfortable situations.

Shame

A painful feeling of humiliation or distress caused by the consciousness of wrong or foolish behavior.