Jeff's Company Will Be Raising the Prices of Its Basic

question 112

Multiple Choice

Jeff's company will be raising the prices of its basic services, and Jeff must write to customers to inform them of these increases.What is the most important thing he should do when writing this message?

• A) Prove that all of his competitors are raising prices too
• B) Explain the reasons and hook the increase to benefits
• C) Apologize to his customers
• D) Promise a rate decrease in the future when the economy improves

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Definitions:

Cross-Categorization

Cross-Categorization is the practice of classifying individuals or items into multiple overlapping categories or groups based on different attributes.

Positive Contact Situations

Interactions in which individuals from different backgrounds or groups come together in a supportive, cooperative environment, leading to reduced prejudice and enhanced relationships.

Cooperation

The process of working together towards the same end or goal, often resulting in mutual benefit.

Equal Status

The condition or state where all individuals within a group or society are regarded and treated as having the same worth and rights.