Martin Must Write a Negative-News Message to His Boss to Tell

question 61

Multiple Choice

Martin must write a negative-news message to his boss to tell her that his monthly sales report will be late.He has just completed Phase 1 of the prewriting process and is beginning Phase 2.What should he do first?

• A) Write the rough draft of his message.
• B) Select an appropriate color of stationery that will be calming to the reader.
• C) Analyze the bad news to determine how it will affect the reader.
• D) Gather information and brainstorm ways to present the reasons for the bad news.

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Definitions:

Posttraumatic Stress Disorder

A psychiatric disorder that may occur in people who have experienced or witnessed a traumatic event, characterized by flashbacks, nightmares, and severe anxiety.

Schizophrenia

A severe mental disorder characterized by distorted thinking, perceptions, emotions, language, sense of self, and behavior.

Alcoholism

A pattern of behavior in which a person repeatedly abuses or depends on alcohol. Also known as alcohol use disorder.

Suicidal Ideation

The consideration or contemplation of ending one's own life, which can range from fleeting thoughts to detailed planning.