Caroline Must Deny a Request Made by One of Her

question 75

Multiple Choice

Caroline must deny a request made by one of her employees.The most effective statement in a bad-news message denying this request would be

• A) No, you may not be reimbursed for the extra night you stayed after the conference ended.
• B) We are so sorry that we are unable to reimburse you for the extra night you stayed after the conference ended.
• C) Although your extra night cannot be reimbursed, we will process the remainder of your expense claim immediately.
• D) Please be advised that your extra night stay is not reimbursable.

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Definitions:

Currency Fluctuation

Refers to the changes in value of one currency relative to another, which can impact international trade and investments.

Volatility Of Fuel Prices

describes the degree of variation in fuel prices over time, significantly impacting transport costs, and thus, overall logistics and supply chain expenses.

Customs Delays

Delays in the processing of goods through customs, generally caused by regulations, inspections, or documentation issues, impacting supply chain timelines.

Risk Mitigation Strategy

Plans and actions implemented to reduce or manage the potential negative impacts of identified risks on a project or business operation.