When You Have Negative News to Deliver,one of Your First

question 73

True/False

When you have negative news to deliver,one of your first considerations is how the message will affect its receiver.

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Definitions:

Horizontal Messages

Communication that occurs between colleagues or departments at the same level within an organization, facilitating coordination and collaboration.

Chain of Command

Describes a system of authority in an organization where orders are passed from senior-level to junior-level individuals.

Bad Communication Habits

Refers to consistent patterns of ineffective communication practices that could include interrupting others, not listening actively, or using ambiguous language, leading to misunderstandings.

Overwhelmed

A state of being unable to cope with the amount or intensity of demands, emotions, or stimuli faced.