Because Cassandra Knows Her Staff Well, She Should Deliver All

question 53

True/False

Because Cassandra knows her staff well, she should deliver all bad-news messages to them using the direct organizational pattern.

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Definitions:

Organizational Culture

The set of shared beliefs, values, norms, and practices that characterizes an institution or organization.

Effectiveness

Effectiveness is the degree to which an activity, process, or intervention achieves its intended goal or result, often used to evaluate performance and outcomes.

Social Culture

The patterns, behaviors, beliefs, and all other products of human work and thought as shared by a society.

Positive Response

A reaction or answer that is affirmative or in agreement to a query, suggestion, or scenario.