Nadia Has Learned That Customers Are Leaving Negative Comments About

question 55

Multiple Choice

Nadia has learned that customers are leaving negative comments about the restaurant she manages on social network sites such as Facebook and Twitter.What should Nadia do?

• A) Ignore them. No one pays attention to negative comments on these sites.
• B) File a lawsuit against any individual who posts a negative comment.
• C) Monitor the comments and respond immediately when possible.
• D) Start writing her own negative comments about the complaining customers to make them look bad.

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Definitions:

Reed

A type of tall, slender-leaved plant of the grass family, often found in wetlands or water, or a flexible woody stem used in making musical instruments.

Well-Being Processes

The actions or activities involved in the maintenance or improvement of an individual's physical, mental, and social health.

Self-Boundary

Refers to the psychological distinction made between oneself and others, defining limits in relationships and interactions.

Pluralistic View

A perspective that recognizes a diversity of valid approaches and solutions to problems, acknowledging that no single viewpoint has all the answers.