Which of the Following Situations Would Require a Persuasive Claim

question 100

Multiple Choice

Which of the following situations would require a persuasive claim or complaint letter?

• A) Melanie noticed that the charger cord for an iPhone that she purchased last month is starting to split open.
• B) Gus ordered business cards that were printed on the wrong color of cardstock.
• C) Chelsea's transmission failed two months after her car warranty expired.
• D) Mike's December credit card statement contains a $65 charge that he didn't make.

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Definitions:

Unit Sales

The quantity of items or products sold, not taking into account the selling price or revenue generated.

Variable Cost

Costs that change in proportion to the level of production or sales volume.

Net Operating Income

A company's total income from its operations, excluding taxes and interest.

Monthly Sales

The total revenue generated from sales activities during a specific month.