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When You Are Writing to Complain About Something and You're

question 115

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When you are writing to complain about something and you're worried that your reader might be reluctant to grant your claim, you should use


Definitions:

Stimulation

Any activity that arouses or excites a bodily function or mental process, potentially leading to enhanced functioning or perception.

Counterconditioning

A behavioral therapy technique that involves teaching the patient to replace undesirable responses to stimuli with more desirable ones.

Feedback

The process of returning information about the outcome of a process or activity; an essential component of effective communication and improvement processes.

Ostracism

The social exclusion or rejection of an individual or group by a social network or community.

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