The Three Phases of CRM Include (1) Reporting, (2) ____________

question 4

Short Answer

The three phases of CRM include (1) reporting, (2) ____________, and (3) predicting.

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Definitions:

Crystallized Intelligence

The skill to utilize knowledge and experiences that have been learned.

Fluid Intelligence

The ability to reason and think flexibly, solve novel problems without relying extensively on prior knowledge.

Crystallized Intelligence

The power to use educational insights and past occurrences constructively.

Fluid Intelligence

The ability to think logically and solve problems in novel situations, independent of acquired knowledge.