Which of the Following Is Not One of the Three

question 11

Multiple Choice

Which of the following is not one of the three key steps involved in business process improvement?

• A)Measure what matters to most customers.
• B)Monitor the performance of key individuals.
• C)Assign accountability for process improvement.
• D)Monitor the performance of key business processes.

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Definitions:

Due Care

The level of judgment, attention, and diligence reasonably expected of a person under certain circumstances.

Product Liability

Legal responsibility held by the manufacturer or seller of a product for injuries caused by defects or malfunctions of the product.

Negligence

The lack of due diligence that a reasonable person would demonstrate under comparable conditions, leading to injury or damage.

Manufacturer Prevail

This term is not standard, but it could refer to situations where a manufacturer's preferences or decisions override those of other parties in business contexts.