Managing Consumer Trust Is a Challenge for Ebusinesses

question 66

Multiple Choice

Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?

• A) Be accessible to communicate in-person.
• B) Be available to communicate in-person.
• C) Use customer testimonials that link to your client's website.
• D) All of these.

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Definitions:

Election of 1828

A pivotal presidential election in the United States that saw Andrew Jackson defeat incumbent John Quincy Adams, characterized by fierce campaigning and the emergence of the Democratic Party.

Campaign Slogan

A memorable phrase or expression used by political candidates or parties to convey their message and persuade voters during an electoral campaign.

Corrupt Bargain

Refers to a political agreement deemed corrupt, often because it lacks transparency or involves unethical practices, notoriously associated with the U.S. presidential election of 1824.

Kitchen Cabinet

An informal group of trusted advisers and friends who influence the decisions of a political leader or head of state, not officially part of the formal government structures.