What Must a System Do to Qualify as a True

question 4

Multiple Choice

What must a system do to qualify as a true ERP solution?

• A) Be flexible.
• B) Be modular and closed.
• C) Extend only throughout the company, not outside the company.
• D) All of these.

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Definitions:

Difficult Customer

A customer who presents challenges beyond the norm through their demands, behavior, or expectations, requiring careful handling.

Calmed Down

Entering a state of relaxation after being previously agitated or excited, reducing stress or anger.

External Customer

A person or entity that purchases goods or services from a business but is not an employee or part of the organization.

Self-Esteem Trap

The circumstance that comes from taking a customer’s attack personally and letting it affect your self-esteem.