Which of the Following Represents Operational CRM

question 19

Multiple Choice

Which of the following represents operational CRM?

• A) Supports traditional transactional processing.
• B) Supports day-to-day front-office operations.
• C) Supports operations that deal directly with the customers.
• D) All of these.

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Definitions:

Equal Desirability

The concept that two or more things are equally sought after or attractive to someone.

Sexual Culture

The beliefs, behaviors, attitudes, and values regarding sexuality within a society, influencing norms and sexual expressions.

Internet

A global network of computers and servers that supports the vast exchange of information and communication.

Stereotypical

Referring to fixed, oversimplified, and generalized ideas or images held about particular groups or things.