What Made-To-Order Views Can Analytical CRM Tools Slice-And-Dice Customer Information

question 8

Multiple Choice

What made-to-order views can analytical CRM tools slice-and-dice customer information into?

• A) Customer value
• B) Customer spending
• C) Customer segmentation
• D) All of these

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Definitions:

Philanthropic

Relating to the act of giving money, goods, time, or effort to support a charitable cause, usually over an extended period of time and to further a social good.

Whistle-blowing

The act of exposing any kind of information or activity that is deemed illegal, unethical, or not correct within an organization.

Ethical Conscience

An innate sense or a developed mindset that informs an individual's judgments and actions based on moral principles or ethical considerations.

Devil's Advocacy

A critical thinking technique that involves arguing against a prevailing idea or decision as a way to explore alternative viewpoints and identify potential flaws.