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_________ IT Metrics Measure the Impact IT Has on Business

question 17

Short Answer

_________ IT metrics measure the impact IT has on business processes and activities,including customer satisfaction,conversion rates,and sell-through increases.

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Definitions:

Investment

The allocation of resources, such as time, money, or effort, in the expectation of generating a future return.

Expected Mean

The average value expected across a distribution based on probability calculations, often used in statistical analysis.

Portfolio

A mix of financial assets, involving equities, bond certificates, natural commodities, immediate cash, and quasi-cash instruments, along with mutual funds and ETFs.

Expected Returns

The average return anticipated on an investment, taking into account the probabilities of each possible outcome.

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