What Is CRM

question 2

Multiple Choice

What is CRM?

• A) A strategy.
• B) A technology.
• C) Both a technology and a strategy.
• D) Neither a technology nor a strategy.

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Definitions:

Louis Wirth

An influential American sociologist known for his work on urban sociology and the social structure of cities.

Immigrant Groups

Communities or collections of people who have moved from their native countries to live in a foreign country.

Suburbanism

Is a way of life outside city centres that is organized mainly around the needs of children and involves higher levels of conformity and sociability than life in the central city.

Outdoor Basketball

The playing of the basketball sport in outdoor courts, distinguished from indoor basketball by environmental and play conditions.