A Good Manager Should

question 45

Multiple Choice

A good manager should

• A) listen to all sides of the problem before making a decision.
• B) take all allegations of race discrimination seriously and investigate.
• C) be willing to discuss race with his employees in order to provide the proper training for those that will make management decisions.
• D) All of the choices are correct.

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Definitions:

Customized Interaction

A personalized approach to customer service and engagement that tailors the experience to meet the individual needs and preferences of each customer.

Direct Marketing

Direct marketing is a type of advertising that allows businesses to communicate straight to the customer through various mediums, including email, mail, phone, and in person.

Advertising

The practice of promoting products or services through various media to attract consumer interest.

Personal Selling

A direct marketing approach where sales are achieved through personalized interaction and persuasion by the salesperson towards the potential buyer.