In a Cost of Quality (COQ) Framework, Rework Costs Incurred

question 104

Multiple Choice

In a Cost of Quality (COQ) framework, rework costs incurred before shipment of product are considered:

• A) Internal failure costs.
• B) Retention costs.
• C) Appraisal costs.
• D) Prevention costs.
• E) External failure costs.

---

Definitions:

Idealizations

The cognitive process of perceiving others, oneself, or situations in an overly positive way, ignoring potential negative aspects.

Psychosexual Development

Freud's theory on how personality develops during childhood through a series of stages centered on erogenous zones.

Avoiding Relationships

A behavior pattern where an individual actively distances themselves from forming close or intimate relationships with others.

Transitional Object

An object, often a soft toy or blanket, used by children to provide psychological comfort in times of stress or change.