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Identify the appropriate cost-of-quality (COQ) category for each of the following items:
1. Engineering time spent to simplify production processes.
2. Engineering time spent on engineering change orders to reduce the number of component used in a current product.
3. Scrap resulting from substandard materials undetected by the receiving personnel.
4. Rework to correct inconsistency caused by machine variability.
5. Preventive maintenance on machinery.
6. Product inspections.
7. Air freight to replace a defective part discovered by a customer.
8. Long-distance call to a customer who has experienced a quality failure.
Culturally Endorsed
Accepted or approved based on the norms, values, or beliefs of a particular culture.
Implicit Leadership Theory
A theory suggesting that people have preconceived notions or stereotypes about what leadership qualities look like, influencing how they evaluate leaders and potential leaders.
Global Leadership Dimensions
Refers to the varied qualities, perspectives, and skills necessary for effectively leading and managing across cultural and national boundaries.
Leadership Attributes
Qualities or characteristics associated with effective leaders, such as charisma, integrity, and strong communication skills.
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