Which of the Following Best Describes Customer Service Reps

question 65

Multiple Choice

Which of the following best describes customer service reps?

• A) They are outside salespeople who are not concerned with setting up long-term relationships with their customers.
• B) They are salespeople who specialize by types of products.
• C) They are salespeople who actually do the sales presentations for key account customers.
• D) They are inbound salespeople who handle customer concerns.
• E) They are telemarketers who work with field salespeople to sell goods to customers.

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Definitions:

Pluralistic Societies

Societies characterized by the coexistence of several distinct cultural or ethnic groups within a given territory.

Politically Centralized States

States characterized by a concentration of political power and authority in a centralized government or leader.

Ethnic Diaspora

A large group of people with a shared heritage or homeland who live in different places around the world.

Symbols

Representations or signs used to signify ideas or concepts, often used in communication, art, and mathematics.