What Is the Easiest Method to Evaluate the Performance of Salespeople

question 10

Multiple Choice

What is the easiest method to evaluate the performance of salespeople?

• A) Measuring customer service levels
• B) Measuring product knowledge
• C) Measuring total sales
• D) Determining how quickly management requests for information are answered
• E) Measuring how aware each salesperson is about competition and business conditions

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Definitions:

Cognitive-Behavioral Therapy

A form of psychotherapy that aims to improve mental health by addressing and modifying dysfunctional emotions, behaviors, and thoughts using a systematic, goal-oriented approach.

Present Focus

The practice or mental state of concentrating one's awareness on the current moment, while calmly acknowledging and accepting one's feelings, thoughts, and bodily sensations.

Gestalt Therapy

An approach to therapy that prioritizes the idea of individual responsibility, paying special attention to a person's present experiences, the relationship maintained with the therapist, the significance of the person's situational context including their social and environmental factors, and the self-directed changes they apply owing to their general life scenario.

Reinforcement

in behavioral psychology, refers to any stimulus that strengthens or increases the likelihood of a behavior by providing a consequence an individual finds rewarding.