Which of the Following Is an Example of an Outbound

question 48

Multiple Choice

Which of the following is an example of an outbound salesperson?

• A) LaVerne responds to a customer who called with a billing complaint.
• B) Anet uses her telephone to solicit new business from a list of prospects.
• C) Orlando calls a company's toll-free number to complain about his malfunctioning lawnmower.
• D) Millie, as the CEO of her company, handles two house accounts.
• E) Morris takes a telephone order for a medium pizza.

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Definitions:

Net Neutrality

Is the principle that Internet service providers should not restrict access to any online content.

Internet Service Provider

A company that provides customers with access to the Internet, often offering additional related services such as web hosting and email.

Two-Step Model

A theory in communication suggesting that information from the media moves in two distinct stages – first to opinion leaders, who then pass it on to a wider population.

Communication

The process of exchanging information, ideas, thoughts, feelings, and messages through spoken or written words, visual symbols, or nonverbal cues.