Using Customer Relationship Management (CRM)software,salespeople Can Perform _____,Which Is a Process

question 61

Multiple Choice

Using customer relationship management (CRM) software,salespeople can perform _____,which is a process for identifying and managing sales opportunities.

• A) vendor analysis
• B) pipeline analysis
• C) benchmarking
• D) customer value analysis
• E) circular routing

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Definitions:

Promotional Mix

The combination of marketing tools a company uses to effectively communicate its brand or product message to the target audience.

Product's Life Cycle

The stages a product goes through from conception and introduction to the market, through growth, maturity, and decline.

Competitor's Actions

Measures or strategies undertaken by rival businesses in the marketplace that can influence a company's planning and decision-making processes.

Core Values

Fundamental beliefs or guiding principles that shape an organization's culture and dictate behaviors and decision-making.