How Can Customer Relationship Management (CRM)software Help Salespeople Develop Strategies

question 98

Essay

How can customer relationship management (CRM)software help salespeople develop strategies to allocate resources?

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Definitions:

Trend Analysis

The process of gathering data and seeking to identify a pattern or trend within the data.

Skills Gap

The difference between the skills required for a job and the actual skills possessed by employees.

Labour Market Supply

The total available workforce or pool of workers in a particular market or region, willing to work under existing conditions.

External Human Resource Supply

Refers to the availability of potential job candidates outside the organization, which HR uses to fill current or future job openings.