Which of the Following Is NOT One of the Tips

question 15

Multiple Choice

Which of the following is NOT one of the tips for management to encourage effective cross-selling?

• A) Avoid setting cross-selling goals
• B) Cross-selling often involves additional training
• C) Know all of your company's products
• D) Provide incentives for cross-selling
• E) Track results of cross-selling efforts

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Definitions:

Goals

Objectives or desired outcomes that an individual or organization aims to achieve within a specific timeframe.

Leadership

The act of guiding or influencing others towards the achievement of goals, characterized by inspiration, vision, and the ability to direct.

Coercive Power

Coercive power is an authoritative strategy based on the fear of punishment or the enforcement of discipline to influence others to comply with demands or expectations.

Withhold Positive Outcomes

A strategy or action where expected or deserved positive results are deliberately not provided or delayed.