Which of the Following Represents a Way by Which a Salesperson

question 87

Multiple Choice

Which of the following represents a way by which a salesperson can ensure having a good number of personal contacts in the customer's firms?

• A) By using the electronic data interchange system to control communication with the customer
• B) By using specialty advertising items to make the selling firm's presence felt in the customer's firm
• C) By cultivating three relationships each at three organizational levels of the customer's firm
• D) By minimizing the use of strategies like cross-selling, full-line selling, and upselling with the customer's firm
• E) By avoiding action on any trust-destroying conflict that the customer may have

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Definitions:

Gated Community

A form of residential community or housing estate containing strictly controlled entrances for pedestrians, bicycles, and automobiles, and often characterized by a closed perimeter of walls and fences.

Social Capital

The networks, relationships, and norms that facilitate cooperative action and contribute to a community or society's prosperity and well-being.

Open Access

The practice of providing unrestricted access via the internet to peer-reviewed scholarly research.

Scale Free

A network topology characteristic where some nodes (hubs) have significantly more connections than others, following a power-law distribution.