For a Salesperson Trying to Grab the Attention of a New

question 70

Multiple Choice

For a salesperson trying to grab the attention of a new customer,it is desirable to:

• A) call the customer by a friendly nickname.
• B) use the customer's name in every second sentence of the meeting.
• C) learn to pronounce the customer's name correctly.
• D) use standard language like "Sir" or "Ma'am" in order to show respect.
• E) request the customer to introduce himself in the sales meeting.

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