A Salesperson's Best Line of Defense When Something Goes Wrong

question 52

Multiple Choice

A salesperson's best line of defense when something goes wrong during his sales presentation is to:

• A) blame his assistant or secretary for not having prepared properly for the meeting.
• B) ask the prospect if the meeting can be rescheduled for later.
• C) continue in the presentation as though nothing went wrong.
• D) maintain the proper perspective and a sense of humor.
• E) do none of the above.

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Definitions:

Factory Floor Area

The physical space within a manufacturing facility where goods are produced or processed.

Traditional Costing System

An accounting method that allocates manufacturing overhead based on the volume of products produced, often using a single predetermined overhead rate.

Manufacturing Overhead Costs

Indirect costs incurred in the production process, including costs associated with maintaining factory equipment and facilities.

Factory Burden

Also known as manufacturing overhead, it includes all production costs except direct labor and direct materials.